• What is Showcase Subscribe?

    Showcase Subscribe is a subscription program where members can see either one, two, three, or five movies every month for one affordable monthly fee. Members can make advance ticket reservations on the Showcase Subscribe mobile app. Download the app by searching for Showcase Subscribe in the app store or Google Play.

    Showcase Subscribe members who purchase food and beverage items at the concession stand, quick-service restaurants or in theater restaurants will save 20%.

    There is more, Showcase Subscribe members can use their Showcase Starpass number to receive benefits on their monthly membership fee and any additional purchases made on the app.

     

  • Which theaters participate in the Showcase Subscribe program?

    All Showcase Cinemas, Showcase Cinema de Lux and Multiplex Cinemas participate in Showcase Subscribe. Our Showcase SuperLux location in Chestnut Hill Massachusetts is not a participating theater.

  • How long does my membership last?

    New Showcase Subscribe members have a 3-month minimum commitment.  After the minimum commitment passes, your membership will last until you choose to cancel your Showcase Subscribe membership and opt out of recurring billing. As long as you are a Showcase Subscribe member, your credit or debit card will be charged the recurring monthly fee on the same date each month.

  • How can I cancel my Showcase Subscribe membership?

    You can cancel your Showcase Subscribe membership on your membership page once you have satisfied the three month minimum commitment.  After the cancellation, your membership will not be renewed but you will be able to use Showcase Subscribe until the last day of your plan.  If you cancel within 48 hours of your plan end date, you will be charged for the subsequent period and the change will take effect at the end of your next plan period.

  • Do I get a membership card?

    Showcase Subscribe members do not receive a physical card. A virtual card will be issued with the purchase of a membership. Your virtual card can be accessed easily through the Showcase Subscribe mobile app.

  • What are the benefits of Showcase Subscribe?

    Showcase Subscribe members can see one, two, three or five movies per month depending on the plan purchased. Flexible membership options allow you to choose between individual or group plans.

    We also offer plan options for those who like to see movies in premium large formats including Showcase XPlus, 3D, and IMAX.

    Showcase Subscribe members who purchase food and beverage items at the concession stand, quick-service restaurants or in theater restaurants will save 20%.

  • Will any unused movie tickets roll over to the next month?

    No, unused movie tickets remaining at the end of your subscription month will not carry over.

  • What is a Showcase Subscribe group plan?

    A Showcase Subscribe group plan is a single membership that provides tickets for 2-6 people. It is a great option for families, couples & friends.

  • Do I need to be at the theatre before the movie if I am the group plan owner?

    Yes, the Showcase Subscribe group plan owner must be in the movie theater and “check in” using the Showcase Subscribe app to see a movie with their guests.

  • Can I bring different guests each time I would like to see a movie if I purchase a group plan?

    Yes, you can bring different friends or family members each time you would like to see a movie. You can also reserve a movie ticket for yourself under the group plan if you would like.

  • Will it count as a visit if I reserve a movie ticket for myself while having a group plan?

    Yes, group plans offer a number of movie days for the number of people chosen during initial plan purchase. In case you would like to see a movie by yourself, a movie day will be deducted from your Showcase Subscribe membership.

  • Can I use my Showcase Subscribe membership to reserve tickets to movies playing in MX4D or Lux Level where available?

    No, movies playing in MX4D and Lux Level are excluded from the Showcase Subscribe program.

  • As a Showcase Subscribe member, can I reserve tickets through Fandango, Movietickets.com or Atom?

    No, Showcase Subscribe members can reserve tickets through the Showcase Subscribe app.

  • Do I earn Starpass credit on the monthly membership charge or concession purchases made on the app?

    Yes, monthly membership charges and additional concession purchases made on the app can be applied to your Starpass membership.  Simply link your Starpass number to your Showcase Subscribe account.

  • Do I earn Starpass value for the tickets I reserve?

    No, you will not receive Starpass value for tickets reserved through Showcase Subscribe. However, you will earn Starpass credit for your monthly membership charges and additional concession purchases made on the app.  Simply link your Starpass number to your Showcase Subscribe account.

  • How do I cancel my membership? +1

    Members must cancel their membership at least forty-eight (48) hours before it renews each month to avoid billing of the next month's membership fees to their payment method as long as the initial commitment is satisfied depending on the plan purchased.  You may cancel your Showcase Subscribe membership on your membership page. After the cancellation, your membership will not be renewed but you will be able to use Showcase Subscribe membership until the last day of your plan.

  • How will I be notified of a price change?

    You will be notified of price changes via email.

  • When will I be charged?

    You will make your first Showcase Subscribe payment when you complete the registration process.  Your plan period will renew and you will be billed every 31 days thereafter.

  • Can I pay upfront for 12 months?

    No, Showcase Subscribe is a monthly membership service with monthly payments.

  • What payment options are valid? +1

    A valid credit or debit card is required when enrolling into Showcase Subscribe.

  • How do I enroll?

    Please visit www.showcasesubscribe.com or visit the Showcase Subscribe app to enroll. You must be 18 years of age with a valid credit or debit card and a smartphone.

  • How do I update my account information?

    You may update account information on your membership page on the Showcase Subscribe mobile app.

  • How do I use my membership?

    Sign into the Showcase Subscribe app to access your account and reserve tickets. Members also save 20% on concession purchases made in theater.

  • How do I redeem a reservation I made?

    To redeem a reservation, members must “check in” when they arrive at the theater and we will issue you a QR code. Showcase Subscribe members can “check in” within one hour before to 30 minutes after your showtime. The member must present the QR code issued for admittance to your performance. You may also be required to present a valid Photo ID.

  • What movies can I see? +1

    Showcase Subscribe members who register for our 2D plan can see movies playing in our standard 2D format only. If you wish to see movies playing in 2D, 3D, XPlus or IMAX you must upgrade to our Premier plan to reserve tickets in these formats.  Premier plan members cannot reserve tickets for movies in MX4D.

    Special events are not eligible and are excluded from the Showcase Subscribe program. Special events include, but are not limited to, fan events, private screenings, movie marathons, double features, Fathom Events, Metropolitan Opera, sporting events, select showtimes of certain foreign language films, and other events that are priced above standard ticket price. Check individual showtimes for details.

  • How many advance ticket reservations can I make?

    Showcase Subscribe members can make one, two, three, or five advance ticket reservations per month (30 days) depending on the plan purchased.

  • Do I have to pay online ticketing fees?

    No, Showcase Subscribe members never pay online ticketing fees!

  • How do I cancel reservations?

    Sign into the Showcase Subscribe app and visit your profile page to cancel your reservations.

  • What happens if I do not show up for my movie?

    If you do not show up for your movie, the movie will count as one visit and will be deducted from your plan allotment.

  • Can I give Showcase Subscribe as a gift?

    Yes, we currently have an easy method for gifting in place.  Please visit showcasesubscribe.com and check the box indicating that you would like to purchase the plan as a gift.  We will lead you through the process from there.

  • Can I use tickets from multiple movie visits if I wish to reserve more than my allowance for one performance?

    No, you cannot.  You can use the tickets allocated for one visit depending on the Showcase Subscribe plan purchased.

  • Can I change my Showcase Subscribe plan if needed? +1

    Yes, you can change plans however the change will not take effect until you complete your current plan period and your next plan period begins.

  • Is there an initial, non-cancellable commitment when a Showcase Subscribe membership is purchased?

    There is an initial, non-cancellable three-month (90-day) commitment for all Showcase Subscribe members who purchase a plan. 

  • Can I purchase concessions on the Showcase Subscribe app?

    No, food and beverage purchases are not available on the Showcase Subscribe app.

  • Am I able to put my subscription on hold?

    Yes, you can put your subscription on hold for a maximum of 30 days. You will not be charged while your subscription is paused and you may reactivate it at any time.

    If you do not reactivate your subscription within 30 days, it will automatically be reactivated on the 31st day. Your subscription will resume at the exact point at which it was paused; you will have the same number of movie visits and days left in the current plan period as when you paused your subscription.

    You may pause your subscription once in a 12-month period after your initial commitment has concluded. Simply log into your online account to start the hold.

  • Can I reserve tickets for a showtime that just started?

    No, Showcase Subscribe members cannot reserve tickets for a showtime that just started.  Tickets must be reserved prior to the start of the show.